Politique de confidentialité

Last updated: April 11, 2026

1. Introduction

This Privacy Policy describes how URSOFTWARES (“Company”, “we”, “us”, or “our”) collects, uses, processes, and protects your personal information when you access or use our website, products, and services (the “Services”).

Our website is hosted on Shopify Inc., which provides the e-commerce platform that enables us to offer our Services.

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to all users who:

  • visit our website
  • make a purchase
  • communicate with us
  • interact with our Services

3. Personal Information We Collect

We may collect the following categories of personal information:

🔹 A. Identification & Contact Information

  • Full name
  • Email address
  • Billing address
  • Phone number (if provided)

🔹 B. Transaction & Payment Information

  • Payment method (processed securely via third-party providers such as Stripe and PayPal)
  • Transaction details (amount, date, status)

⚠️ We do NOT store full payment card numbers.

🔹 C. Account & Usage Data

  • Purchase history
  • Products viewed or accessed
  • Customer support interactions

🔹 D. Technical & Device Information

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Time zone
  • Cookies and identifiers

🔹 E. Behavioral Data

  • Pages visited
  • Time spent on site
  • Interaction patterns

4. How We Collect Information

We collect data through:

  • Direct input (orders, forms, support requests)
  • Automated technologies (cookies, analytics tools)
  • Third-party providers (Shopify, payment processors, marketing tools)

5. How We Use Your Information

We use your personal data for the following purposes:

✔ Service Delivery

  • Process and fulfill orders
  • Provide digital access
  • Send confirmations and updates

✔ Customer Support

  • Assist with installation and usage
  • Respond to inquiries

✔ Business Operations

  • Maintain accounts
  • Improve our website and services

✔ Marketing & Communications

  • Send promotional emails (opt-out available)
  • Provide relevant offers

✔ Security & Fraud Prevention

  • Detect and prevent fraudulent activity
  • Verify transactions
  • Protect our systems and users

✔ Legal Compliance

  • Comply with legal obligations
  • Respond to lawful requests

6. Legal Basis for Processing (GDPR Compliance)

Where applicable, we process personal data based on:

  • Contractual necessity (order fulfillment)
  • Legitimate business interests
  • Legal obligations
  • User consent (marketing communications)

7. Sharing of Personal Information

We may share your information with:

🔹 Service Providers

  • Shopify (hosting & infrastructure)
  • Payment processors (Stripe, PayPal)
  • Email providers (e.g. Klaviyo)
  • Analytics tools

🔹 Business Partners

  • Marketing and advertising platforms

🔹 Legal Authorities

  • When required by law or to protect rights

We do NOT sell personal data.

8. Data Security

We implement appropriate technical and organizational measures to protect your data.

However, no system is completely secure.
Use of our Services is at your own risk.

9. Data Retention

We retain personal data only as long as necessary to:

  • provide Services
  • comply with legal obligations
  • resolve disputes
  • enforce agreements

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Request data portability
  • Object to processing
  • Withdraw consent

To exercise your rights, contact us at:
📧 Email: contact@ursoftwares.com

11. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • improve user experience
  • analyze traffic
  • personalize content

You may manage cookies through your browser settings.

12. International Data Transfers

Your data may be processed in countries outside your residence, including the United States.

We implement safeguards such as:

  • Standard Contractual Clauses
  • secure data handling practices

13. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices.

14. Children's Privacy

Our Services are not intended for individuals under 18.

We do not knowingly collect personal data from minors.

15. Fraud Prevention & Monitoring

We actively monitor transactions to prevent fraud.

This includes:

  • analyzing transaction patterns
  • verifying user identity
  • blocking suspicious activity

16. Changes to This Policy

We may update this Privacy Policy at any time.

Updates will be posted with a revised date.

17. Contact Information

If you have any questions or requests:

📧 Email: support@ursoftwares.com
📧 Live Chat or WhatsApp: 👉 Click Here
📍 Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA