Shipping policy

1. Overview

At URSOFTWARES, we provide digital software solutions and services delivered electronically.

We do not sell or ship any physical products.

2. Digital Delivery Method

All products are delivered digitally through one or more of the following methods:

  • Email delivery (primary method)
  • Secure download links
  • Access via customer account/dashboard

No physical shipment will occur.

3. Delivery Timeframe

Orders are typically processed and delivered:

  • Instantly or within a few minutes after payment confirmation
  • In some cases, delivery may take up to 24 hours due to:
    • payment verification
    • fraud prevention checks
    • system processing delays

4. Order Processing

All orders are subject to verification.

We reserve the right to:

  • delay delivery for security checks
  • request additional customer verification
  • cancel suspicious or high-risk transactions

5. Customer Responsibility

Customers are responsible for:

  • providing a valid and correct email address
  • checking spam/junk folders
  • ensuring internet access to receive digital products

We are not responsible for delivery issues caused by incorrect customer information.

6. Delivery Confirmation

A product is considered successfully delivered when:

  • it has been sent to the customer’s email address
  • OR access details have been made available
  • OR the product is accessible via the user account

We maintain delivery logs including:

  • timestamps
  • IP address
  • email confirmation records

These records serve as proof of delivery.

7. Failed Delivery

If you do not receive your product within the expected timeframe:

  1. Check your spam/junk folder
  2. Verify your email address
  3. Contact our support team

📧 Email: contact@ursoftwares.com
📧 Live Chat or WhatsApp: 👉 Click Here
📍 Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA

We will promptly assist you.

8. No Physical Shipping

As we provide only digital products:

  • ❌ No shipping fees apply
  • ❌ No tracking numbers are issued
  • ❌ No physical delivery services are used

9. Support Assistance

We provide support to ensure successful delivery and usage.

Our team can assist with:

  • locating your product
  • accessing your files
  • resolving delivery issues

10. Fraud Prevention

To protect our business and customers:

  • orders may be reviewed manually
  • delivery may be delayed for verification
  • suspicious orders may be canceled

11. Disputes & Claims

Customers agree to contact our support team before opening a dispute.

We maintain full records of:

  • transactions
  • delivery confirmation
  • communication

These may be used to resolve disputes with payment providers.

12. Policy Updates

We reserve the right to update this policy at any time.

Changes will be posted on this page.

13. Contact Information

For any delivery-related inquiries:

📧 Email: support@ursoftwares.com
📧 Live Chat or WhatsApp: 👉 Click Here
📍 Address: 30 N Gould St, STE R, Sheridan, WY 82801, USA